Thursday, August 12, 2010

Certified Store Manager, and a fraudulent (it seems) online train traveller

And I am back. Yes, another posting within 24 hours. And I have cleared the certification exam that I wrote this morning. How many exams would have a passing percentage of 70? Well, this one had. And, I got 82%. Yippeee!! I am certified in the concepts of "Store Management" now.

I got a strange mail from IRCTC today. At first, I thought it was a spam mail. But, on second look, it seemed original, but just badly constructed. It mentioned about the TDRs (ticket deposit receipts) that I had filed last year. I had filed 3 of them, because I felt the Indian Railways owed me money. The TDR was approved for one instance for a ticket which I had not used to travel. The second one was filed since the train was late by more than 3 hours. I swear they had a category like that. They rejected this one, for some strange reason. And my reason for filing the third TDR was that they had failed to provide me blankets in a 3rd AC coach. I guess I selected a category of something on the lines of 'Others' for this one. Of course, they rejected this as well. So, eventually I was left with 1 successful and 2 failed TDRs. The emails (2 of them) that I got today was about these 2 failed TDRs. They mentioned the PNR (passenger name record) numbers of these 2 tickets, for which I had raised TDRs. They didnt mention the date of travel. But thankfully, as I had archived all those e-tickets, I was able to find out which date they are talking about.

The key part to these mails was that they informed me that my userid has been disabled because this was a "fraudulent activity". Of course, I replied to them today stating the reasons for which I had raised the TDRs. I hope someday I will get a reply to my email. I guess the odds are instead in favor of me calling their customer "so called" helpdesk sometime within a week.

Oh, by the way, when I try to login to the site, it tells me that my userid is an invalid one. Hmm. I tried going to their page where a new user can register, and they mention that my userid is available to be taken up. Who writes such code?! Of course, since I cant login to their site now, I cannot view my previous tickets or TDRs. Thankfully, as I mentioned earlier, I had archived those e-tickets locally. I wonder what other folks would do in such a circumstance!

My only concern in getting back this userid is to be able to cancel some of the tickets I have booked online. I already had created another user on their site, as they had a rule of only 10 tickets per user per month. So, I still have a way to book new tickets, but if I dont get this userid back, I might not be able to claim cancelled tickets. I still have roughly a month before I need to do so. So, I guess there's plenty of time to get things back to normal. Or, do I? :)

Wednesday, August 11, 2010

Re-another-turn

Another sizeable break (of 9 months, this time), and I welcome myself back (again). I hope I can be more regular from here on. So, what are the excuses, err, reasons this time? Let me just say I was waiting for an internet connection at home. At my new residence, that is. After 3 failed attempts of trying to get an internet connection at my previous residence, I did the only logical thing - shifted my residence. Well, not physically, but just a shift in the logical reference. Heheh.

But wait, it is not just a shift of residence from one place to another. It is also a very major shift from being a 'tenant' to a 'house owner'. That's right. I am, or rather we are, now the proud owners of a brand new 2BHK flat in Bangalore. A small step but a giant leap kinda stuff.

There was also another major role change at work. I have now been promoted to Technology Architect. This was something I have been aspiring to be for quite a few years. Because of recent changes in the company policies, the bar had just supposedly been raised for another 2 years, but I got thru sooner than that. Kudos to me. :)

Another role change is about to happen. But, as usual, I need to have at least one topic left to be blogged on another day. So, thats it for now.

Also, I need to brush up on the study material as I have a certification exam tomorrow. So, thats my plan for today, before I hit the sack in an hour or so. Well, more like half an hour by the end of this posting.

Hope to be back here soon.